Loading Events

« All Events

  • This event has passed.

MASTERING CUSTOMER EXPERIENCE TO DRIVE GROWTH (Inbound)

September 5 @ 6:30 pm - 8:30 pm

Free
Good customer experience is critical to business success, especially for small and mid-sized companies. Yet, SMBs fall short on keeping their customers happy and engaged. They often forget to walk in their customers’ shoes and communicate with clients – as a company grows and becomes profitable.You are not alone. No one gets customer experience right the first time. In fact, 80 percent of customer experience programs fail, according to a survey. And there are many reasons for that – from programs being created randomly without a strategy to not having the right expertise, budget or resources allocated to the CX program.

Come hear from a panel of customer experience and sales experts as they discuss best practices on how to create and manage strong and consistent customer experiences.

Details

Date:
September 5
Time:
6:30 pm - 8:30 pm
Cost:
Free
Website:
https://generalassemb.ly/education/mastering-customer-experience-to-drive-growth/boston/85187

Organizer

General Assembly
Email:
boston@generalassemb.ly
Website:
http://www.generalassemb.ly

Venue

General Assembly Boston Downtown
125 Summer Street
Boston, MA 02110 United States
+ Google Map

Want to submit your own event? Create an account here

Share This